double POSITIVE Marketing Group, Inc.

Post By
Jodi Swartz

WOW!  What a conference.  What a city.  What an exhilarating (and exhausting!) experience.

As a LeadsCon newbie, I wasn’t sure what to expect.  I mean, I’ve been to what feels like one million tradeshows, and managed half as many as a marketing director…so I was curious to find out for myself what all the buzz was about.

As my previous posts indicated, LeadsCon West 2012 was held in Las Vegas, Nevada on February 28 and 29 (with a special buyers only event held on the 27^th).  Vegas is one of the best places to hold tradeshows, so that, by design, is a positive.  The leads ecosystem is forever evolving with new businesses and professionals entering the market all the time, so that’s a positive.  And, since I planned our exhibit (complete with photo booth) and party (with our partner Leads360) I knew those were going to be, if nothing else, fun!  So, positives there, too.

Thus, I came into the show with the following:

• Vegas?  Positive.Evolving industry? Positive.
• Fun booth? Positive.
• Cool parties? Positive.

Seemingly, the basics were covered.  But, what else would make THIS particular LeadsCon stand out?

Well, first, companies in attendance topped 1200 and total attendance topped 2600—a myriad of exhibitors welcomed booth visitors with hospitality and enthusiasm, speakers inspired and challenged audiences, the Mirage excited and delighted (just ask me about my final night’s stay in the penthouse suite),  and the networking was unstoppable.  So unstoppable, in fact, that it stymied my original plan of being a devout LeadsCon student—attending each and every seminar available, soaking up new industry knowledge, every minute completely rapt—graduating with my PhD in “the biz.”  Yeah…not so much.

My team was on FIRE this year!  Booth regulars like Joey Liner, Syed Zaidi, and Brian Ocheltree spent so much time meeting with clients, prospects, and partners that our “while you were out” notebook was nearly full.  At times us DP booth folks were outnumbered by a margin of at least 3:1 by those wanting to chat with us.

DoublePositive/LeadsCon360 party bracelets were so in demand they became near black market items.  And, I was about ready to hang a sandwich board sign on my back that said “To speak with JT Benton, please take a number.”

So, what WAS all the excitement about?  What made this year different?

Well, it started right before the show when we were honored with two LeadsCouncil LEADER™ awards— Best Hot Transfer:Lending and Best Hot Transfer:Technology.

Needless to say, we were thrilled and took that enthusiasm straight to Vegas.

On Monday at 2:30 (the day before the actual show began), the aforementioned Mr. Benton spoke at the first-ever LeadsCon Buyers Summit about performance mobile marketing.  JT, a long standing expert in the field, spoke about why (finally) the time is right for mobile click-to-call, how it impacts marketing and media plans, and strategies for implementing it successfully.  All of this good stuff was promoted well in advance via news releases and blog entries, and a terrific webinar produced by our partners at Ring Revenue.  At the close of the seminar, JT also unveiled DP’s first white paper on the subject.  (SPOILER ALERT: Look out for a webinar in the very near future where you can learn from the master himself and get your own copy of the whitepaper.)

Although I wasn’t able to see it live myself, I would have thought JT was one of the Beatles at the height of their popularity (thus the sandwich board dream).  A big shout out to @LeadsCouncil for their tweet “@DoublePositive JT Benton Doing an amazing job presenting on Mobile Marketing #LeadsCon.”  Thanks guys!

On Tuesday morning, as the team’s official “crazy marketing lady” it was my job to make sure that DoublePositive was ready for the crazy schedules that were ahead of them, that our booth was inviting and fun, and that our head “misfits,” company CEO and EVP, Sean Fenlon and Joey Liner, respectively, were prepped and ready to go for their welcoming address.  Sean and Joey had the priveledge of welcoming the entire conference immediately following the keynote.  The moment was certainly not lost on them as Joey (@joeyliner), so fittingly  tweeted: “This is 1 of those defining moments in life, about to speak to 2500+ in a welcome address for LeadsCon with my partner Sean #DoublePositive.”

Following the welcoming address, it was over to the tradeshow floor where our 10×20 booth was transformed into a comfortable lounge space complete with a photo booth (to capture folks in their tradeshow best)!  We brought our favorite DP website characters with us, we had Viking helmets, sunglasses, and signs promoting Joey for Mayor!

While people shed their inhibitions in the most PG ways possible in photo booth…

…others shed their shoes and kicked up their feet on our couches (including our very own John Nuclo, Stein Kretsinger, and Syed Zaidi—can you feel the love?).

The DoublePositive team was visible on the floor and off Tuesday—most notably with Joey “LeadsCon Mayor” Liner invited to speak during the “Is Lead Gen a Dirty Word?” panel.  He was joined by Jeremy Johnson, Co-Founder and CMO, 2tor, Inc., John Kobs, CEO & Co-Founder, ApartmentList.com, and moderated by Jeff Lawson, CEO & Co-Founder of Twilio. (That’s our guy, second from the left.)

All the while, attendees zoomed from booth to booth making friends and influencing people—and searching for the sacred bracelets for the DoublePositive/LeadsCon360 party later that night at Rhumbar.

So…later that night at Rhumbar…the atmosphere was sumptuous, the drinks were spirited and flowed freely , the staff at the club couldn’t have been more hospitable, the weather was beautiful (albeit a little on the windy side), and everyone relaxed…played some cards,  snapped some shots in the photo booth and all around had a great time.

Thank you to our friends at Leads360 for (once again!) making it a special night, and thank you to Steve Hall for the great photographs (below).

Up early again Wednesday morning…

Day two proved even more exciting as attendees and exhibitors alike knew they had just one final day to meet, greet, and eat.  Our booth was a flurry of folks looking to engage with our team members, learn about our products and services, and snap some shots in our photo booth.

Midway through the afternoon, our very own Rich Dent donned his favorite sombrero and participated in a video interview about the show with VigLink CEO, Oliver Roup.  Go Rich!

After a brief rest and bite to eat, it was off to the LeadsCon VIP after show party at newly opened 1Oak Night Club in the Mirage Hotel and Casino.  Attendees got decked in their show-stopping finest and partied in celebration of another spectacular LeadsCon.  Our team really got into the spirit of the event (thanks again to Steve Hall for the great pic on the left)!

So, let’s review.  Obviously, my expectations were pretty basic and I kept that that way as to not be disappointed:

• Vegas?  Positive.
• Evolving industry? Positive.
• Fun booth? Positive.

What I wasn’t expecting was EVERYTHING ELSE LeadsCon West had to offer.  Although I did not get to attend many seminars (because apparently I was preparing for some kind of cross-country marathon running from one end of the Mirage to the other all day long!) I heard from many teammates, associates, and those through the social networks (just look up #leadscon) how much they learned and enjoyed the material. Personally, I learned a heck of a lot about the industry, how deep my colleagues knowledge is (they fielded questions from every direction!), and how enthusiastic everyone remains about contributing to and shaping the leads ecosystem.    And the networking?  Let’s just say I am happy to have e-copies of all photographs from the booth so I can continue to match names with faces.

Obviously, my expectations were BLOWN AWAY.  We put a lot of work into preparing for LeadsCon, and LeadsCon clearly delivered back so much more.

• Amazing speakers? Positive.
• Super smart people?  Positive.
• Great networking? Positive.

Doing it all again at LeadsCon East? DOUBLE positive.

See y’all in New York City!

Post By
JT Benton

Hello again! Last week, we rolled out MobilePositive and gave a hint or two at what we’re up to. If you read that first post, you’d know that our new platform connects Advertisers with Consumers on the mobile web in a very meaningful and aligned way–driving heaps of quality inbound calls to our clients, daily. You would also know that I promised a follow up to that post explaining the timing of this rollout.

Thus, the title (or, question) of today’s contribution: Why mobile; why now?

Because it’s time. And, because before now, it wasn’t. Seriously.

If you’ve attended LeadsCon, Ad:Tech, Affiliate Summit or any other performance marketing event in the past four years, you’ve surely heard the hype on mobile. For years now, soapboxes at major industry shows have been occupied by folks signaling the ‘year of mobile.’ They blogged. They tweeted. They spammed us all on LinkedIn. Some of these zealots even went so far as to don QR-coded T-Shirts that were color coordinated to match their converse sneakers. Indeed, active were the hypesters.

And yet, despite all the hoopla, they were wrong. That’s right – flat wrong. At least in the context of the Cost-per-Lead media ecosystem. Mobile has been unworkable and unnecessaryuntil fairly recently. It’s taken Publishers, Advertisers, Networks and Consumers time to find the right way to play. We just weren’t ready, yet. Mostly, this was on the consumers and the publishers. It’s taken adoption rates skyrocketing, Apple’s stock booming, the Android market maturing, bandwidth levels rising and a whole host of other factors to get consumers ready for this at scale. For mobile publishers, the question has never been if – it’s been how and when. As in, ‘how and when can I make as much money selling leads as I do selling impressions and clicks.’ These groups needed to converge and align. It took help, muscle and risk. And, again, time. But now, it’s clear to me that it’s happening: mobile lead generation is alive and growing.

Ok. Before we get too far, I’m coming clean: I get the irony. In writing the above, one could argue that I’m now guilty of the same soapboxing I’ve just poked fun at. The argument is pretty linear, actually: I just said the people who announced the era of mobile lead-gen were wrong. And yet this post’s thesis is that the era of mobile lead-gen is, in fact, now here. Thin ice, right? Totally. Except I’ve got the in-house data to support this, and I see the interest on the advertiser side mounting: we introduce a new major advertiser to the mobile web weekly.

Last month, MobilePositive facilitated over 25,000 inbound phone calls to our early advertiser clients. These were direct, net-new customers, each happily dialing in. And, a considerably high number of them bought the services our clients were selling. These advertisers include leading brands in the Education, Mortgage, Insurance, Home Services and Identity Protection vertical markets. So far, the proof is the campaign performance. We see cost-per-sale figures that consistently perform on target and our budgets are growing. The publishers are happy, too. Both sides (buyers and sellers) see long-standing, steady campaign growth and an exciting new mix of partnerships as a big part of the upside to mobile.

So, why mobile? And, why now? Because – like I said, it’s time.

That’s all for today, gang. Thanks for reading. Next week, we’ll get more tactical with a piece on why publishers should love the pay-per-call format.

Post By
JT Benton

Hey, everybody – JT Benton here.  I oversee DoublePositive’s new mobile marketing division, which we’re calling MobilePositive.  While it’s true that I’m a rookie at DP, I’m certainly no stranger to the world of performance marketing.

I’ll be blogging here fairly frequently.  I’m excited to share with you a bit about our growing work in mobile, how we plan to add value and show first-hand how easily the mobile web can drive alignment in a performance marketing format.  I’ll also make it a consistent point to emphasize that this growth comes from a very solid foundation of connecting sales teams with live, interested customers on the phone.  Indeed, I think it’s fitting that game-changing mobile marketing developments would come from the industry leader in delivering LIVE Hot Transfers.

I’ll spend most of my ‘air time’ describing our mobile product offerings and musing on the industry on large.  The mobile web is quickly transforming the way advertisers connect with consumers, and MobilePositive is helping to lead the charge.  As such, we’re learning a lot – and I have every intention of sharing these learnings with the reader along the way.  With major Advertisers in the mortgage, EDU and insurance verticals already participating, our platform is driving tens of thousands of inbound calls monthly.  We see lots of data, and we talk about this stuff all day.  Just ask my wife.

So please, dig in.  Follow us, and share with others that there’s a new player in mobile.  And, don’t miss next Tuesday’s followup: Why mobile; why now?

Post By
Rich Dent

You guys know me – booth babe.

So last month at Leads-Con East, I am chatting with this guy who says he’s a big leads buyer.  He likes our LIVE Hot Transfer concept, and wants his enrollment officers to receive live, interested leads on the phone, but …

“Can’t you guys qualify them more?”

This comment shows how times have changed.  In the old days, companies were simply handing a fat pile of leads over to sales, and asking them to call them all.  It was like looking for a needle in a hay stack.

Then DoublePositive came along and found the needle in the hay stack.  We patented the LIVE Hot Transfer process, so that companies could receive phone calls from live consumers who were ready to talk with a salesperson.

Now this guy wanted to know if we could take it a step further and thread the needle for him.

“We do some simple qualifying,” I cautioned.  “But in my opinion, you should be careful what you ask for.  You might do yourself more harm than good.”

He said, “Why?  If I’m talking to people I can’t help, I want to filter those people out.”

“I understand,” I said.  “But you need to be careful who you filter out, or you will filter everybody out.”

“Not sure I follow,” he said.

I tried again.  “Think of it this way.  What if they have a family member you could help out? What if you discover there is another service or product you could provide?  You never know unless you talk to them.”

He shrugged.

“You are basically asking the call center agent to make that decision for you,” I said.  “That’s not wise.  What you should do is, let us eliminate those consumers who really had no interest of ever speaking to you about your product or service.  Let us take away that work for you.  And the rest?  Those who have raised their hand and said they want to talk to you?  You should take those calls as fast as I can transfer them to you.”

“I don’t know,” he said.  “There’s got to be an easier way.”

I gave him one of Sean’s great lines: “There’s nuggets of gold in the hills.  Finding them is the hard part – that’s our job.  It’s your job to work them.”

“Well, I need someone who will do all the work for me,” he said.

At this point I just had to laugh, shake his hand, and wish him luck.

So I’m writing this post to help folks understand.  There is a right way to use a LIVE hot transfer service and a wrong way.

If you want us to call your leads and transfer back only those that are ready to talk business, that’s the right way.

But you want us to call, qualify the lead, sell for you, close the deal and just send you the money …

Booth babe says, “Good luck.”

Post By
Rich Dent

When you’re hot, you’re hot, and DoublePositive is definitely hot.

First, we’re growing at a torrid pace.  That’s why we decided to bring both our DP East and DP West teams to LeadsCon East in New York last week.  Hopefully you got a chance to meet more of our talented people who are setting the industry on fire.

Second, we were happy to be in a position to underwrite LeadsCon East as Lead Sponsor this year.  DoublePositive has had a hot hand, and this is one small way we were able to give back to the community.

Third, to really spice things up, we brought our own hot sauce to the event.  It was a special fiery concoction that was brewed just for us.  We passed out 250 bottles in New York.  Yes, that’s me on the label.  Hot stuff, I know.

Are you tough enough to take the heat?  Can you handle all that Live Hot Transfers flavor?  If you were one of the fortunate (or unfortunate!) ones to pick up a bottle, let us know if your tongue survived.  And check back soon because I expect to have a few more posts about LeadsCon.

Post By
Rich Dent

Back in February, in my post How to Strengthen Contact Rates , I told you guys about the new inbound-outbound service DoublePositive had recently launched.

As I mentioned at the time, our contact rate is historically about 50% – but early this year, we saw that rate dipping.  We knew the problem had to do with smart phones and the personal firewall they create.  According to the most recent Nielsen report, as of December 2010, 31% of cell phone users in the United States are smartphone users.

Show of hands.  If I called you on your smart phone right now, and you didn’t recognize the number, would you answer?

Probably not.  Over 90% of consumers would ignore an unknown number, according to an informal survey I ran on Facebook.  But those same consumers said they probably would call back if the caller tried to reach them more than once.  Wouldn’t you?

Our new inbound call-back service was born.

So, are they calling us back?

It’s still very early, and so far, we’ve limited our test to mortgage leads.  But I can tell you definitively that we’ve seen a lot of call-backs.  And when they call, one of two things is happening.  Either they hang up right away (“Oh, it’s ABC Mortgage.  I don’t feel like talking to them right now”), or they stay on the phone because they are interested in speaking with a representative.  Those in the second category are transferring at 70%, a very high rate.

What does that mean to lead buyers and lead sellers?

It means we are improving the performance of your leads.  Keep in mind, those call-backs are consumers we previously never would have been able to contact.

As a result of this early success, we decided to roll out our call-back service across all verticals.  Our new test group is 80% of all the leads we are dialing on, and we are holding 20% back as a control group.  I will share the results as soon as comparative data becomes available.

Meantime, we’re still asking ourselves, what else can we do to get people to call us back?

Local versus 800

At LeadsCon in Vegas last month, DoublePositive partner Joey Liner spoke on a panel with Ken Krogue, President of InsideSales.com, a dialer manufacturer.  Ken confirmed what DoublePositive had long suspected.  He said that InsideSales.com had seen a nice uplift in performance by displaying local numbers to consumers, instead of 800 numbers.

In our experience, this seemed true.  Prior the conference, we had conducted another informal survey on Facebook.  We asked, would you be more likely to answer the phone if the caller was a local number versus an 800 number?  Again, over 90% of consumers told us they would be more likely to answer a local number, because it might be someone they know.

DoublePositive decided to test this theory.  We reached out to one of our key clients in the mortgage industry, and will perform a test on the leads we dial on their behalf.  The expectation is that using local numbers will increase our contact and transfer rates.  We’ll let you know how it goes.

Needs evolve.  Buying habits change.  The important thing for all of us is to keep innovating.  Stay ahead of the curve, and you’ll be ready for where the market takes you next.

Your turn.  What are you doing to get consumers to call you back?

Post By
Rich Dent

I have been silent for a few weeks, but for good reasons. March was just a crazy month for us at DoublePositive. We had our best month with respect to Hot transfers.  We had LeadsCon 2011, the Lending Tree Summit, March Madness and Opening Day for the Baltimore Orioles!  I am back and have some good stuff I want to share with everyone.

This year in Vegas was my 4^th LeadsCon, and I must say, the growth of this event has been nothing short of amazing.  At 2500 participants, word has clearly gotten out.  More lead buyers from more verticals are realizing how important it is to attend the pioneering conference for the online lead generation industry.  And why not?  They get a valuable take-away: Information that can revolutionize their sales function.

My role at LeadsCon this year was “booth babe” – I didn’t spend a lot of time in break-out sessions but stayed out on the floor where I could talk directly with hundreds of lead buyers and take a pulse on what’s really happening out there.  Here are some things I heard:

The pain is spreading

Problems that used to affect only the mortgage industry have spread other lead-buying sectors as well (for-profit education, insurance, home services, automotive, real estate, etc.).  I even met some great people from the 2^nd largest supplier of diabetic equipment in the country, who said they purchased thousands of leads per month.  They told me, “It may take us an hour or two to get back to a lead – and by then it’s too late.”  Sound familiar?

The pain is deepening

I also spoke with a lot of companies that were afraid to expand their businesses.  They knew that simply buying more leads wouldn’t work, because then they would have to invest heavily in recruiting, hiring, training to expand the sales floor – all of which could take months, whereas they needed results immediately.  Have you been there?

The solution is working

And then there were the dozens of folks I spoke with who were already fully aware of the value of LIVE hot transfers.  I got to spend quality time among friends who had successfully leveraged our process and grown their businesses.  Here are some of the success stories I heard:

• “I know I can start buying more leads tomorrow and send them to my top guys, increasing lead flow overnight without missing a beat.”
• “We are talking to interested consumers within minutes, not hours.”
• “We were able to ramp up without hiring.”
• “We love how flexible hot transfers are.  Now we can speed up or slow down the lead flow at a moment’s notice, unlike call centers, which put us on the hook for a certain amount of leads per month, even when we can’t handle them.”

One great thing about meeting people in new verticals is that our service is plug-and-play.  It makes no difference to us if they are in mortgage, for-profit education, insurance, or even diabetic equipment.  We make their phone ring with live, qualified consumers who are interested in talking with a sales professional.  Everyone can win.

I have more to share about LeadsCon, so check back soon.  Meantime, drop me a note in the comments section below – what issues did you hear people dealing with?

Post By
Rich Dent

Last month I wrote about the “perfect storm” for lead buyers. Like most storms, it didn’t last long.

Here we are, about a month later, and the refi market is shrinking fast. There are fewer and fewer people looking to refinance or able to refinance. As a result, the few leads that are available are sold more times.

Some of our clients and partners here at DoublePositive were seeing their transfer rates dip. They called us to say, “What’s going on?”

Rather than blame the economy (where does that get you?), we turned the question on ourselves. Are we doing everything we can to get as many new transfers over to our clients as possible? We already knew the leads were being sold the maximum amount of times, and speed-to-lead was no longer the secret sauce. We needed a new recipe that would allow us to contact more people.

Today I’ll share with you the first part of our answer, which we’re very excited about: our new inbound call-back service.

“You say outbound, I say inbound.”

Historically, when we call the consumer, they answer the phone 50% of the time – but lately that contact rate is dipping. Part of the problem now is, more consumers are using their cell phones as their primary phone number. They hide behind a personal firewall, screening their calls, especially numbers they don’t recognize. We had to find another way to reach them.

And so we followed a hunch. We assumed that consumers, if they saw the same number flashing in their caller ID a couple times, would wonder who is trying to reach them, and call the number back. To test this theory, and prove that we could get more consumers to answer their phones or call us back, we developed inbound call-back technology.

Here’s how it works:

1. DoublePositive (Call Center A) outbound dials on an online inquiry
2. Consumer does not answer the phone
3. Consumer calls back phone number on their Caller ID (phone number provided by RingRevenue)
4. Consumer routed to an IVR (also provided to us by RingRevenue)
5. Consumer can either choose to speak with our client or can be added to our DNC
6. Consumer chooses to speak to our client. Call routed to DoublePositive Inbound Call Center (Call Center B)
7. DoublePositive agent answers call, confirms interest and transfers call to client
8. Call Center B sends disposition in real time through DoublePositive to Call Center A and the lead is immediately marked as transfer and removed from the queue

To learn more about RingRevenue, our partner in providing inbound call-back services, check out the press release.

Lead buyers benefit from this solution, because not only are we the first to reach their leads with our outbound calling, but we’ve also found a way to capture those who are screening their calls and get them to call us back, improving transfer rates.

Lead sellers benefit because this service ultimately improves the performance of their leads. In a perfect world, we will contact more leads and transfer more borrowers to the lender. Ideally, lenders will convert more of those leads to loans, and will buy more leads. Win-win-win.

Statistically speaking, it’s still early, but the initial data indicates a slight rise in contact rates. It appears to be working. Week over week, more and more people are calling us back.

The cool part, to me, is how synchronized our two call center operations are. Though they are in different parts of the country, our centers are talking to the consumer and communicating with each other seamlessly, in real time. As a result, we are poised to contact more people and transfer more calls.

Check back soon because we have more to come. DoublePositive is rolling out a suite of innovative products in the coming weeks. In the meantime, please let us know what you think of our inbound call-back concept, in the comments below.

Post By
Syed Zaidi

Before you get your knickers in a bunch I have to tell you that I don’t hate Google. I love Google. Sure, DoublePositive runs its systems on a Microsoft platform. Sure, we process millions of leads per month and capture hundreds of gigs of data on a weekly basis – all on a Microsoft foundation that is rock solid. But that doesn’t mean I am a Microsoft activist. Nor am I an Apple fanboi (yes, it is spelled with an ‘i’). Yes, I own an iPhone, and an iPod, and an AppleTV, and a Macbook, but not that craptastic Airport Express. In fact, as a technologist I love all these companies. But I love Google a little bit more. ;) I love the story, I love the logo, I love their clothing line, and I love the breadth of the work they do. However, Google is having their lunch eaten…by Amazon.

Amazon? I never saw any book sales on Google’s balance sheet? Oh, so you must be talking about Amazon’s announcement of its public release of the all-new and improved A9 platform for consumer use. I kid, I kid. Ok seriously, what I am talking about is that Amazon is kicking Google’s butt in one particular market. And that is the mindshare and market of software developers.

Sometime in the mid-2000’s someone at Amazon realized that the tools and processes they use internally could be valuable to the developer and business community. Starting with the release of Amazon’s Mechanical Turk in 2007 Amazon AWS was born. Ever since, Amazon has been on a tear, releasing valuable developer service after valuable developer service. At the same time (circa 1980) Google mashups were all the rage. Everyone wanted to have a Google maps mashup (ok, fine, it only feels like 30 years ago). Since then, however, Google for the developer community has been stagnant. Between that stupid ‘by invite only’ setup, and a series of Google mishaps (Google Wave, Google Voice Search, Google Phone, no cloud computing, etc.) Google is losing the battle for the mind of the business software developer. There is no way I can possibly present a full analysis on the two companies with respect to their developer mindshare strategy without writing a book. Instead, here is my non-comprehensive and biased comparison chart:

Amazon Services vs. Google Services

A lot of what you see above may not be important to you or your business. But that’s not the issue. The issue here is that Amazon has first mover advantages in almost all of the areas listed above. At first I thought most of the Amazon advantages only applied to small or nimble companies like DoublePositive. However, the more CIOs I talk to, the more are using Amazon. Cloud Computing and large-scale storage are not fun to implement nor are they easy to manage. Lots and lots of companies, big and small are willing to pay a premium just to offload the headache. Additionally, Amazon is churning out high quality services at a rate that Google cant match. Google is stuck in perpetual beta mode and can’t get out of its own way. So what does all this mean for Google and Amazon? I don’t know. I do know that everyone I talk to is jumping on the Amazon bandwagon as fast as they possibly can. From the largest of companies to the newest of startups, Amazon is taking more and more developer mindshare. What I do know is that Amazon is transforming itself into the go to business partner for growing and nimble business while Google is continuing down the path of B2C dominance. Can the two coexist peacefully? Will their paths converge and turn into a battle for the ages? How does Microsoft fit into this picture? It’s going to be a great story to watch. I need some popcorn.

P.S. Here are some projects that we implemented using Amazon:

1. Large scale file management (hundreds of millions of files)
2. DNS
3. Geographical load balancing
4. Data Cubing
5. Quality Control on repetitive tasks
6. B2B database building
7. System backups
8. Image tagging
9. Transcription Services